Workday Taking Shape: Customer Confirmation Sessions Completed

April 2, 2024

During spring break, the Workday Project Team embarked on a collaborative journey with the Customer Confirmation Sessions (CCS) for Workday. Teaming up with Workday consultants, we combined efforts with our Human Resources and Finance and Administration teams.

The CCS is an immersive experience into the inner workings of Workday. It offered us a detailed walkthrough of our coming new business processes led by the subject matter experts from DePauw, providing a platform for the broader Workday team to envision improvements, familiarize themselves with the user interface, and make decisions that will aid the final configuration of Workday.

Why is the CSS a big deal? CCS helped us uncover untapped gems — functionalities that might have flown under the radar but will be total game-changers for our workflows. It's all about empowering DePauw, including the daily users, the subject matter experts, and everyone, by using best practices that work in higher education. 

Kudos to the presenters and partners: Angie Nally, Julia Proctor, Susan Hacker, Brooke Baker, Dan McCafferty, Bruce Burking, Carolyn Schlatter, Drew Parrish, Linda Tribbett, Karen Phillips, Lyndie Plummer, Michele Everts, Jesse Messer, Corinne Wagner.